HydroMist Warranty

HydroMist ONE (1) Year Limited Warranty

All HydroMist products are warranted for a period of one (1) year for defects in workmanship and materials under normal use and service. This warranty is extended solely to the original purchaser. In order to initiate this warranty, the Product Registration Form must be completed and sent to Fan Tech, along with a copy of the purchase invoice, within 30 days of purchase.

In General: If a HydroMist product fails because of defect in material or workmanship under normal use and maintenance within one year from date of purchase, we will, at our option and after inspection, repair or replace the defective product.

About your Warranty: Fan products, like all mechanical devices, need periodic parts and service to perform well. Normal use and service means not to operate in excess of recommended maximum speeds, pressures, temperatures or using fluids not recommended or compatible with component materials.

This warranty does not apply to any component which has been repaired or altered to affect the performance or reliability of the product. Similarly, the warranty is void if the manufacture date or the serial number has been removed or if the equipment has been altered or modified.

HydroMist does not warranty components due to normal wear including nozzles, pumps, motors, and seals. HydroMist does not warranty components due to misuse, abuse, neglect or improper maintenance, shipping, handling, warehousing or improper installation. This warranty excludes wear items such as water filters, spray nozzles, or pumps that have been run without water supplied; damage or malfunctions resulting from accidents, abuse, modifications, alterations, or improper servicing or freezing or chemical deteriorations. This warranty excludes failures due to acts of God and other force majeure events beyond the manufacturer’s control.

This warranty does not cover normal maintenance such as oil changes, water filters, adjustments, or cleaning, etc. This warranty does not cover damage from lack of maintenance (lack of oil or water filter changes) freezing, and obstruction (due to scale, lime, dirt, chemicals, etc.)

HydroMist is not responsible for the removal and shipping of the system to HydroMist, the reinstallation of the product upon its return to the customer, or any incidental or consequential damages resulting from the defect, removal, reinstallation, or shipment of the product.

Claims: All warranty claims must be submitted to HydroMist prior to the expiration of the warranty period. HydroMist will repair or replace any part of the fan product that is defective in material or workmanship. In order to initiate this warranty, the Product Registration Form must be completed and sent to HydroMist, along with copy of original purchase invoice, within 30 days of purchase. Transportation charges on the product submitted for warranty must be borne by the purchaser. For warranty service, call HydroMist for a Return Goods Authorization (RGA) number. Products shipped collect or without an RGA number will not be accepted.

If HydroMist determines that the problem with the product is not due to defects in workmanship or materials, the customer will be responsible for the cost of any repairs and any freight expense to return the product to the customer.
If the product is covered by this manufacturer’s warranty, then HydroMist will pay the freight to send the product back to the customer within the 48 continental United States ONLY.

No Other Warranties and Liability Limitation: This limited Warranty and Policy represents HydroMist’s sole and exclusive warranty obligation with respect to HydroMist products. HydroMist’s liability to a customer or any other person shall not exceed the purchase price of the HydroMist product. HydroMist disclaims all other expressed and implied Warranties including the implied Warranties of fitness for a particular purpose and merchantability.

There is no other express warranty. Any and all implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. This warranty gives you specific legal rights and you may also have other rights which vary from state to state and country to country.